The mattress is ok but the bed base does not come with a return guarantee because it is pretty crap. The legs are in a bad position making them too easy to stub toes against and the head end interferes with using wall power points because it’s shape is poorly considered. I also object to the large highly visible tag branding flapping off the end of my bed base.
Very comfortable customised mattress in reasonable price! My husband and I need different level firmness and both of us don’t have any problem at all after we swap the cushions. Excellent customer service and follow up.
Sleeping Duck mattress is generally very good, the after sales service is exceptional and was well worth the experience.
We’ve been delighted so far with our sleeping duck mattress. Ordering, delivery and set up was really easy. We would recommend this mattress
Allow 5-6 days to adapt to the new feel seems my body was confused with the comfort level... at nearly 2 months with an option to adjust the individual comfort level I wouldn’t change anything
My only complaint is that the king single bed is so heavy I can't move it e.g need to move it out from the wall to make the bed.
Good and I am more than happy. My partner thinks she rolls to the middle and has occasional lower back soreness. I have suggested she try the extra firm
What is good:
- Very comfortable (ordered medium firmness), sleep quality has improved after an old IKEA mattress
- Customer service is very responsive
What can be improved:
- Delivery service isn't reliable (at least for additional items, e.g. firmness layer): they didn't show up on the initial due date of delivery and failed to communicate the reasons for that
- Mattress box has only 2 wheels, so moving it isn't an easy task. Should've added another pair of wheels
It is very comfy and the actual mattress keeps you warm, even if you are not using a blanket.
Happy with mattress however have back problem which I'm trying to correct. I thought it was from my old mattress however it didn't improve with the new mattress.