As I read in other reviews, I was dubious about buying before trying and I’m well known by my friends and partner every time we go to a hotel or motel, which is about 20 times a year, for complaining to management that I need a mattress topper or some sort of complaint about my bed. None at all about sleeping duck. So beautiful to climb into at night! Don’t feel my partner moving, he can’t feel me moving and I’m like a washing machine in bed, always turning. On top of this the price was amazingly cheap for such great quality.
Initially went for the firm which we have had on other mattresses previously. But this was rock hard. After an email these guys made a few suggestions which made it slightly better.
But then again messaged and said still hard. Within 2 days out came the new softer underlay and now we sleep happily ever after.
Very happy now and customer service was 11 Stars!
The entire process with Sleeping Duck has been amazing. Their customer service is absolutely fantastic. The ordering process was easy. And the mattress is awesome, we are so comfortable now and have the best nights sleep. Extremely good value for money an added bonus!
My husband had a back injury requiring surgery and I was waking up with back pain each morning. We bought a firm Sleeping Duck which was brilliant for my back sleeping injured husband but for me as a side sleeper, my hips ached. I waited the 21 days and requested my side be changed to medium. My new foam arrived in 2 days to country NSW and we just unzipped the mattress, removed the firm layer and put my new medium layer in my side. They are 3 layers deep so no affect to the top of the mattress. So incredible! We also got to keep the firm layer just in case which is amazing quality. This $1,399 mattress replaced our 12mth old $3,500 mattress and we tell everyone about it! Thanks guys. You should be really proud of your product
Before purchasing one of these mattresses i did my due diligence and researched the company and read a lot of comments on product review its my go to site for any purchase, its generally pretty accurate and on this occasion spot on, not only do this company make a great product their customer service is second to none i'm 63 years old and dealt with a lot of companies in my lifetime making purchases and its so refreshing to deal with someone who cares about their customers, its the great work they do behind the purchase that ensures you have the best sleep possible,iv'e had this mattress for 3 months now and love it, i have no hesitation in recommending their product to you,but as always do your own research first.Cheers Ian
Firstly, the opportunity to test a mattress for 100 nights.... it doesn't get much better than that.
Secondly, no more aches and pains and no more rolling into the middle.
And lastly, we bought a second sleeping duck mattress for our caravan within 30 days of buying our first one.
I think that says it all. Thanks Sleeping Duck!!
The Customer service with this company is unheard of. I wish all companies were like this. These guys don’t rest until your happy. The product is awesome. Everyone needs the duck!!
I did a lot of research before we bought our Sleeping Duck mattress and there were a lot of positive reviews. Based on that my husband and I went ahead and purchased both a king mattress as well as the bed base. It arrived well packaged but we needed to get the bed base assembled for us as it was a bit complicated to do it ourselves. Since the first time we lay on it our whole sleep experience changed for the better. What a mattress! Comfort beyond comfort. I could not recommend it highly enough.
The mattress is supremely comfortable and very enjoyable. Thoroughly delighted with it.
All good so far. The acid test will be how well it lasts. Our previous mattress (Latex/Pocketspring Hybrid) served us 15 years !