Positive: Company was easy to deal with, process well thought out. Mattress is heavy so watch the video re setting it up. We have the medium king (at the 100 days now) but we found the mattress too firm for both of us, wife sleeps okay but does wake a little sore in hip back area, not significant though. Mattress is very very good re partner disturbance, 5 out of 5 for that but it seems too firm around hip and shoulder area which is where we need a little bit of give. I have a bad sleep 1 or 2 out of 5, wife a 3 or 4 out of 5. I contacted the Company or I think they contacted me, when I stated it was too firm they sent out another foam piece (at not cost)but really didn't find it made much difference. I think the idea of being able to unzip the cover and replace the foam topper excellent. We bought our own memory foam topper as we still weren't sleeping well, helps a bit but still not great. I'm looking at buying something else as it didnt work for us. The company sent out the paperwork for a refund but we have decided to put it in our spare room as we needed one there. Both us of us weight wise are slim so we are usually recommended to soft or plush, we are also side sleepers. This mattress would probably suit back stomack sleepers more in my view or if you like a firmer mattress. Overall the company and the idea gets a 5 but for sleep it's a 2.
At my age I have lived with a number of mattresses and the Sleeping Duck is up there with the most comfortable we have ever had.
But it is so heavy my wife can't make it.
Just trying to fit the fitted sheet is a real task and I am fit and 185cm.
It is so heavy trying to tuck the top sheet and blanket under this mattress could do your back in.
We have a modern "Slay bed" so the mattress sits about 50mm into the bed and trying to lift this dead weight is just not worth the effort.
We have had to swap it to the spare room it is just beyond us, you don't need this heavy mattress in your life.
I was hoping that sleeping duck would be helpful with the body aches in the morning after sleep but there is no significant improvement there. Otherwise it is alright and it maintains the temperature well.
Great service, but this mattress is just too hot for me. My husband is happy so I kept it, given it has assisted with his back problems.
I bought the mattress a couple of months ago and it was offered with a 100 day trial. It worked out really well for me.
right choice . thanks for a good sleep
I had very high expectations of the mattress after reading reviews on here. I've always preferred a firm mattress but with a nice plush top. I purchased our Sleeping Duck king size Medium mattress at the beginning of 2015 when I was pregnant and was suffering from hip and back pain. I was surprised when the mattress arrived as it was VERY firm with no give in it at all when I lay on it. I emailed Sleeping Duck regarding how firm the mattress was and asked whether there was any possibility I had been sent a Firm instead of a Medium but they assured me they had sent me a Medium and that the mattress would soften. Unfortunately there didn't seem to be any labelling on the mattress for me to confirm the firmness. I didn't see any point asking for a change in firmness before the 100 days since they assured me that I was sent the medium and that's the softest option available. The firm must be like sleeping on a table if our's is the softest option! I also expected the mattress to soften a lot more overtime then it actually has...even after three years I still feel it's too firm and I'm saving up to buy a Microcloud bed topper. Not really what I expected I'd have to do and another cost of $300 odd on top of the mattress! The mattress isn't uncomfortable, I just know I'd have a much better sleep if it was softer.
The top layer is very soft and took my body some time to adjust to. It suits my partner better than me.
The customer service was good.
The price was about right but there was no flexibility in negotiating from sales staff.