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Warren
Age:
45 - 54
Sleep position:
side
Firmness:
not specified
Stepped up to comfort
Old mattress was dipping and giving me a sore lower back. Moved to the sleeping duck matteress which worked great form me immediately (medium firmness). My wife required some firmness adjustments which was handled by sleeping duck very well. She tried the ‘firm’ and then the zone support which worked well. Very happy.
Melanie
Age:
< 18
Sleep position:
side
Firmness:
not specified
BRILLIANT SERVICE
LOVE IT
kali
Age:
45 - 54
Sleep position:
all
Firmness:
half-half
Seriously the best customer service ever
It is so refreshing to deal with a company that truly puts it's customers first. The whole experience with Sleeping Duck has been impeccable. We had issues with the courier company not delivering - Sleeping Duck took over the matter and resolved it totally. We have loved our mattress . We both sleep so much better not having to be bounced around by each others movements (100kg vs 55kg) We chose half and half which has been perfect but when i recently hurt my back I asked if I could still swap out the top and even though we were WELL past our 100 day change period Sleeping Duck were more than happy to honour the offer and sent me a replacement top at no cost. Even the fact that we could go half and half was a winner - but the mattress is incredible. The only down side is that it is very very heavy and I sometimes find it hard to life it for the bottom sheet - but seriously, that's my only complaint. The original top layer is cool - although we use a mattress protector on that so improbably negates any effect. However we had our mattress through a summer of consistently 40 p lus days and 25 plus nights and never felt it was creating unnecessary heat. I have already recommended Sleeping Duck to a number of friends, not just for the quality of the product but the ethics of the company, their service and above all their integrity. Thank you Sleeping Duck for restoring my faith in customer service when I have been poorly let down so frequently in the past I wish more companies would follow your lead. Can't recommend them highly enough DO IT!!!
Saji
Age:
35 - 44
Sleep position:
front
Firmness:
medium
ADIDAS
After getting sleeping duck all day I dream about sleeping (ADIDAS)
Vanessa
Age:
45 - 54
Sleep position:
side
Firmness:
not specified
King size
It's very comfortable & I am happy with my purchase
Melanie
Age:
35 - 44
Sleep position:
side
Firmness:
not specified
Excellent communication, very quick response rate, fantastic service
The title says it all, we really enjoyed the whole experience and got to test out different firmness foams until we got it perfectly right. Will recommend and order again.
Michelle
Age:
55 - 64
Sleep position:
side
Firmness:
not specified
Rate us in the bedroom
My husband was waking up with a sore back so we requested the soft mattress. Now he is sleeping a lot better and not having a sore back when he gets out of bed.
Sharon
Age:
65 - 74
Sleep position:
all
Firmness:
not specified
Great mattress
So much more comfortable, for me, the softer mattress is ideal.
Noel
Age:
65 - 74
Sleep position:
on
Firmness:
medium
Perfect bed
So impressed with our original purchase, but even more impressed when i requested a firmness update, and it turned up (3) days later to our country nsw address.WELL DONE SLEEPING DUCK.
Richard
Age:
35 - 44
Sleep position:
side
Firmness:
medium
Amazing!
Love the bed. And incredible value for money.