Initially went for the firm which we have had on other mattresses previously. But this was rock hard. After an email these guys made a few suggestions which made it slightly better.
But then again messaged and said still hard. Within 2 days out came the new softer underlay and now we sleep happily ever after.
Very happy now and customer service was 11 Stars!
The entire process with Sleeping Duck has been amazing. Their customer service is absolutely fantastic. The ordering process was easy. And the mattress is awesome, we are so comfortable now and have the best nights sleep. Extremely good value for money an added bonus!
Had the Sleeping Duck for a few months now and had no problems. Don't have valleys where we lay.
Price was good, delivery prompt (the delivery lady would have had trouble getting it out of the van).
I am still amazed how small a box it came in and how it opened out into a full size firm mattress. Just as well I didn't need to send it back.
The sleeping duck mattress has to be the easiest, low-stress way to get a good night's sleep. It's comfortable and easy to take care of, reasonably priced, and the service is outstanding.
My husband and I were looking to buy a new mattress as we were moving into a new house. Shopping around for a mattress was so hard as there are so many things you need to know when buying a mattress and there so expensive so you want to make sure your buying something good. My husband came across sleeping duck online when he was doing some reserch and noticed that the sleeping duck had everything you need in one mattress and there wasn't 50 other mattresses you had to compare it to.
This mattress is amazing the sleep we get now compared to our old mattress is outstanding. As soon as you lay on the mattress your body just relaxes. I have not one bad thing to say about it, very impressed.
We've had our Sleeping Duck for about two months now. It's much less hot than our previous mattress, and much more sturdy - the previous one moved around a bit in the night, this one stays put. We got the base as well, which is quite nice (though I'd prefer it a bit taller). I definitely find I'm sleeping better than before.
Sleeping duck is great value, excellent product with very good customer service.
Life before a Sleepingduck bed, I'd wake up a few times throughout the night from either discomfort or from my wife shuffling in bed.
These problems have been resolved since the purchase.
The option of changing the form at no extra cost has resulted in a custom made bed that suits both myself and my wife.
The construction of the bed allows for a great night sleep.
The customer care service has been first class.
This is a product I'd be happy to recommend to others.
This mattress is fantastic. I hate shopping and when I heard that Sleeping Duck offers ONE mattress with all the features other companies try to sell you I knew I found the one.
Would highly recommend this product, I've never slept so well.
unbelievably cosy, comfortable and warmth - the best mattress I have ever owned. Any new mattress coming into the house will be from Sleeping Duck.