My husband and I bought the medium sleeping duck approx. 6-8 weeks ago. My husband quickly became accustomed to our new mattress, his back pain improved as he wasn't waking up each morning stiff and sore. Consequently his sleep improved within a week of sleeping on our sleeping duck mattress. I found the mattress comfortable and supportive but after 3-4 weeks I will waking up with issues of pressure points on my hip and legs. Sleeping duck contacted me and I advised them that I was still struggling with pressure pain and they offered to send me the soft insert to replace the medium insert in the mattress. This was received within 2 days and we inserted this in the mattress. I have found a significant improvement now with my pressure issues and overall quality of sleep. Sleeping duck have continually been in contact with me since purchasing our mattress to enquire about how we find the comfort of the mattress and offering their help. They could not do enough for me once I said I was still experiencing issues and promptly remedied them. We are very happy with our sleeping duck mattress and would highly recommend based on price $, quality and comfort and after sale support.
Great service. Very understanding
So comfortable and supportive. I bought the half/half which is perfect as I like the medium and my partner is heavier and likes a firm bed.
Very happy with the product and the customer service.
Good service. Happy with the mattress.
We had to air the mattress and pillows for a few weeks before we could use them due to smell.
I was having terrible time sleeping as my hips, legs and shoulders all would ache when lying in bed. Since getting our new Sleeping Duck most of my aches and pains have gone. I feel like sleeping on a cloud and that every part of me is supported. My husband still has a few issues, we think the pillow needs to be higher with this mattress? Have recently purchased a new pillow so will see how he goes.
Best sleep in at least a decade. Very comfortable and supportive. 👏👏👏
The customer service is amazing. I still have aches and pains, but not like I was previously experiencing.
We purchased the Sleeping Duck mattress due to the advertising on TV and a recommendation we received from a Physiotherapist who had purchased one. The delivery was arranged on the day we decided to proceed with the purchase with a date and time that was adhered to. Videos were sent to us so that we knew beforehand what to expect and how to prepare the mattress for installation. Sleeping Duck contacted us throughout the delivery and through the 100 day trial period to get feedback and ensure we were happy. We originally purchased a mattress with one side hard and one side medium. This proved a little bit too hard for both of us, so we swapped inserts for a medium and soft at no additional cost. This was not a problem for Sleeping Duck, and once again the inserts were delivered quickly along with email videos to explain how to change the inserts out. The mattress is fantastic. Both of us are now sleeping so much better on this mattress. The Sleeping Duck company proved to me to be a very reliable and professional company to deal with, and I have no hesitation in recommending a Sleeping Duck mattress to anyone. Vin Thompson
I was waking frequently during the night, my hips were constantly aching and I often had pins and needles in my legs on waking! Last night, on my new Sleeping Duck mattress I had the best night’s sleep I have had in years!