Customer service is fantastic. Supportive, check in with you, arrange changes quickly and easily.
Tried the medium as we are both side sleepers, first weeks great, after about 2 months was causing us both back pain and the foam has softened too much. We went to the firm and so far has been much better but we remain a little concerned or perhaps cautious about its ability to stay firm....
Hubby and I weren't sleeping well on our previous mattress, that was not quite 7 years old. We decided to give Sleeping Duck a try. Ordering and delivery occurred within 24 hours - AMAZING! However, when the mattress was first opened, a small chunk from the side broke off. I emailed you guys about it and it was dismissed, which was disappointing. I am sleeping better than I was, as is my husband, but not by as much as we'd hoped.
Mattress is comfortable, but way too hot for me unfortunately.
Previous mattress was $6500 and causing a lot of discomfort during the night and when getting up in the mornings. The Sleeping Duck mattress is a lot more comfortable and has alleviated the discomfort and morning aches and pains. One issue is, however, the side gussets of our sheets are too short and tend to slide up the mattress each night after being put back in place and cause sheet wrinkles across the bed. They are not Sleeping Duck sheets. Are the Sleeping Duck sheets wider on the sides to accommodate the thickness of the mattress and a mattress protector?
Brilliant customer care and service but unfortunately I don't think the mattress is right for me. I cannot fault the service though.
I was so looking forward to sleeping on our new mattress, but after a few weeks of trying it turned out to be kind of average. No WOW moments or waking up thinking that was the best sleep ever. We bought a king size customised half/half version, medium firm and firm to match our sleeping styles. However one thing they miss addressing the assumption that partners STAY on their side of the bed.all night long. This is not the case for us’ where we like to roll over and spoon or cuddle up closely. If this is you as well I wouldn’t recommend getting half /half version of the mattress
Mattress is dipping when my partner is in bed. He is 25kgs heavier.
At my age I have lived with a number of mattresses and the Sleeping Duck is up there with the most comfortable we have ever had.
But it is so heavy my wife can't make it.
Just trying to fit the fitted sheet is a real task and I am fit and 185cm.
It is so heavy trying to tuck the top sheet and blanket under this mattress could do your back in.
We have a modern "Slay bed" so the mattress sits about 50mm into the bed and trying to lift this dead weight is just not worth the effort.
We have had to swap it to the spare room it is just beyond us, you don't need this heavy mattress in your life.
I was hoping that sleeping duck would be helpful with the body aches in the morning after sleep but there is no significant improvement there. Otherwise it is alright and it maintains the temperature well.