As advised for side sleepers, I ordered the medium firmness. We found it dipped a little around the lower back area, so took up the offer to adjust firmness [within 40 days of purchase]. Two pieces of foam were sent, it's pretty easy to swap out the new with the old. However, maybe because it's in 2 pieces, not one whole piece [as the original top layer was], it still dips a little, the split down the centre feels a bit too soft. The 2 new pieces do make it former overall, which is good, but one whole piece might be better.
The foam is hot
The firm option is less hot
It is ok. I like the idea it comes in a box. Still trying get used to the mattress
Hubby and I weren't sleeping well on our previous mattress, that was not quite 7 years old. We decided to give Sleeping Duck a try. Ordering and delivery occurred within 24 hours - AMAZING! However, when the mattress was first opened, a small chunk from the side broke off. I emailed you guys about it and it was dismissed, which was disappointing. I am sleeping better than I was, as is my husband, but not by as much as we'd hoped.
Delivery of my purchases was dreadful.
Mattress is comfortable, but way too hot for me unfortunately.
Happy.with your support but found.mattress to firm so change to soft still restless night sleeps and uncomfortable so,i went and bought a.soft mattress topper to put on the sleeping duck mattress sleeping a lot better now
I like the mattress and its good that there are options with the foam layers. Its nice, but not great. It could be entirely operator error (Im not a good sleeper), and perhaps i expected too much from the mattress, but i'm still not sleeping well. Its more comfortable than my last mattress, but not the best I've ever slept on.
The mattress is too hot not enough airflow. Have to keep aircon cold to compensate. Does not meet expectations with what was advertised in this area
Customer service was great but unfortunately the bed didn't work for me as I was waking with a sore back