From the moment I placed my order, I found that there was a genuine interest in my comfort that you will never get from a bed store. They are only interested in getting the stock out the door. Follow up emails and customising the mattress to make it suit me shows a company that has its customers at the centre of what is most important to them. A pleasant change in a world of $$$ and profit.
My husband and I bought the medium sleeping duck approx. 6-8 weeks ago. My husband quickly became accustomed to our new mattress, his back pain improved as he wasn't waking up each morning stiff and sore. Consequently his sleep improved within a week of sleeping on our sleeping duck mattress. I found the mattress comfortable and supportive but after 3-4 weeks I will waking up with issues of pressure points on my hip and legs. Sleeping duck contacted me and I advised them that I was still struggling with pressure pain and they offered to send me the soft insert to replace the medium insert in the mattress. This was received within 2 days and we inserted this in the mattress. I have found a significant improvement now with my pressure issues and overall quality of sleep. Sleeping duck have continually been in contact with me since purchasing our mattress to enquire about how we find the comfort of the mattress and offering their help. They could not do enough for me once I said I was still experiencing issues and promptly remedied them. We are very happy with our sleeping duck mattress and would highly recommend based on price $, quality and comfort and after sale support.
Great service. Very understanding
Before sleeping duck, both my husband and I could not tolerate more than several hours in the bed without waking sore over the whole body. Since sleeping duck, we now wake pain free even after a 12 hours sleep. Our sleeping life has changed dramatically. Could not recommend enough especially for the price, and customer service.
So comfortable and supportive. I bought the half/half which is perfect as I like the medium and my partner is heavier and likes a firm bed.
Loved my new Sleeping Ducks medium queen so much I bought a second one for my camper!
I was comfortable on our old mattress but would wake up with a stiff lower back and couldn't straighten up. Now I get out of bed with a straight back. Very happy.
A good nights sleep after an expensive waste of money on our last mattress has been worth it so far.
After reading all the positive reviews of the Sleeping Duck mattress we decided to try it for ourselves. What a fantastic company to deal with. You just can’t go wrong with the 100 day trial and the next day delivery process. After receiving the mattress we were instantly impressed. A beautiful top quality mattress and the best nights sleep. One month later, we couldn’t be happier. The best mattress you could ever purchase. Thankyou so much Sleeping Duck.
We are now more comfortable in bed than ever before. After several changes using the customizable firmness system, my partner and I have individualised our sides of the bed to suit us perfectly. Thank you for your customer service and making sure we achieved what we wanted - a great nights sleep. We would buy from you again and would recommend you to anyone. Thank you!