This is a great company to deal with. Excellent Communication and all on schedule. We are thrilled with our mattress and base. A quality affordable bed. Thank you
Came from one of those sleep-number-scientifically-matched mattress things, which was pretty horrible and I'm disappointed that I put up with it for as long as I did. Was put off the in-store mattress purchase after that, and found Sleeping Duck online, with rave reviews. I figured with free delivery and 3 month trial, how could I go wrong?
Ordered the king-size and nearly had a heart attack trying to muscle it up the stairs - it's heavy, so have a plan!. Pleased to say that the mattress is a massive improvement in comfort over the old one - so a big tick there. Service and follow-up has also been really good. Ordered the medium but after about 6 weeks, partner wanted to try the firm. Called SD and explained - they said they were out of the firm layers and would be some delay, which is fine. However, that was nearly a month ago... am sure it turn up soon though :)
We ordered new mattress when we were moving into a new unit; team at Sleeping Duck delivered on their promise of making sure we had the new mattress on the day we were moving in. We had to wait a while for the base but it was worth it; We think we have made the right decision shopping with Sleeping Duck. It's comfortable and maintains just the right amount of body temperature.
My friend bought a Sleeping Duck couple years back. I slept in it one night and was really impressed how comfortable it was. When my old materress started to sag and I started getting back aches I turned to Sleeping Duck. From the very first night I was extremely happy. The stiffness and aches in my back went away after a few days. Also I feel like I'm getting a much better quality of sleep. Another great thing is the quality on the mattress. It feels solid and very well made.
We found the soft version too soft, especially if you sleep close to your partner. The firm one is a lot more comfortable but maybe a medium firmness one would be even better? Anyway it is heaps better than what we had before and by far our best mattress ever.
Our Sleeping Duck experience has been great since the day we took the plunge and ordered the new mattress. Delivery was quick and easy and the after sale service and review was fantastic - We've never had anyone call us about a purchase - these guys did twice!!
We are both sleeping more easily and without aches and pains. I am no longer disturbing my wife's sleep with restless movement.
I highly recommend this mattress and the overall service of the company.... Well done!! - The fact that it is Australian Made is just the icing on the cake!!
My previous Queen Sized mattress was getting into its 12th year and was starting to feel lumpy. It had been a great mattress through its time and I was sorry to have to move on as I thought it would cost me $2500-$3000 to replace it with a similar quality mattress. I started my online research, looking at internet purchased mattresses and straight away noticed the 'Sleeping Duck' phenomenon. I was wary of the near perfect 5-stars reviews they were receiving, suspicious that they may be fabricated. However, given the competitive prices I decided to buy a King sized medium mattress. And I am more than pleased. Firstly, I would recommend a king sized mattress to everyone; so much room, no bumping into my wife in the middle of the night. Secondly, I would recommend the Sleeping Duck company to anyone looking to get a new bed. I can't see how any other company could provide superior service. From the date of purchase in October 2016, Sleeping Duck staff have regularly rung me to see how my mattress was going. It was during one of these calls that staff made me aware of the offer of the trial of the firmer mattress insert after I had made comment that the I was still getting used to the new mattress as my previous mattress had been firmer. I took the offer and found the firm insert to make a great mattress even better. There was no cost for the new firm insert and as I didn't have to return the medium insert, I now have the choice to change the insert in/out at a later date if I have a change of heart. Really, the service seems so good I don't think it would have been an issue to return the mattress if it didn't suit me; Sleeping Duck seem very accommodating. Thirdly, the mattress is great. It is as good, if not better, than my previous, smaller, way more expensive mattress. Time will tell if it lasts 12 years like the last one, but for now I'm very happy. I have also purchased the mattress base; appears to be good quality. No issues with either delivery of mattress or the base; both arrived quickly.
Very happy with my sleeping duck.We purchased the firm mattress and base. Set up was easy and my partner and I both immediately noticed an improvement in the quality of sleep from the first night. We opted for the paid delivery which allowed for a Saturday delivery and the guys hauled it upstairs for us (very important)!
I bought the medium form king single mattresses for my two kids aged 5&6, these mattresses are solid, thick, warm, comfy inventions that I hope will last them till they are adults. The mattresses aren't cheap but I took a punt based on the online reviews (and their 100 day money back promise) and I am very happy. Mattresses are an investment in health and they're also a pain to dispose of so I wanted a mattress to last. Also very much love the compressed box they get delivered in as it's so much easier to position the mattress in the room before opening!