I love sleeping in my new Duck, I wake up refreshed. My bed is so luxurious, I just love it.
I cannot express my ongoing delight at the support and enthusiasm for resolving my sleep challenges from the wonderful folk at Sleeping Duck! I started with the soft mattress which was already an improvement from my prior 1 year old super expensive mattress which i threw out due to ongoing lower back pain and lack of sleep.
The team at Sleeping Duck have continually reached out to me to check my progress and we recently have begun testing the firmer inserts (sent out to me at no charge) which have already improved my situation. My sleep is still not perfect and whilst my lower back pain is greatly improved, it is still present. The team are pro-actively checking in on me (more so than and with greater care my physician!) We are going to give these inserts a few weeks to "bed down" and reassess then.
Honestly, I have never experienced such excellent customer service from any business in any industry as I have with the friendly team at Sleeping Duck!
Really happy with mattress and sleeping duck , they sent a new firmness section no worries no trouble thankyou .
Having changed to sleeping duck, I’ve been so impressed, by the support and comfort I brought 2 more for family members who love there new nights sleep and like me don’t want to get out of bed
As we were due for a new bed our daughter convinced us to look at Sleeping Duck as she and her husband had recently purchased their new bed.
What made us purchase was the flexibility with their system, until you sleep on any mattress it's hard to know what is comfortable over time.
We should have purchased one firm, one medium, we tried two firm, switched to one firm, one medium, I wasn't 100 % now my husband has the medium and I have the new personalised system, absolutely perfect, I love my bed.
Sleeping Duck service is outstanding, we cannot speak highly enough of them, thank you again.
Sleeping Duck mattress is generally very good, the after sales service is exceptional and was well worth the experience.
Products are the best (mattress, sheets, and pillow). Fantastic customer support and absolutely stand by guarantee. Best/ easiest company I have dealt with!
What an awesome mattress, so comfortable, my quality of sleep is amazing. I cant believe I put up with the old uncomfortable mattress for so long. So happy with my Sleeping Duck
I cannot believe a bed in a box is something first of all, second, I cannot understand how a company like Sleeping Duck can produce a more superior product than most retail stores, when one is searching for a bed with all the hassle we have to deal with, all over the bed retail spectrum, it actually is as easy as contacting Sleeping Duck for a surprising and amazing outcome.
My experience after checking out ALL the reviews was unregrettable; I found the service to be amazingly personable and very helpful. Purchasing through this company is RISK FREE for 100 days. I thought, what the hey give it a go, the worst that can happen is I am not satisfied and back to the company it goes, full refund and no issue.
Happy to report that the bed is B----y Comfy even though I did query a niggle in my back with the medium selection for my half of the bed, of which I was offered the Firm option to try, free of charge and delivered to our home as well.
I am none the less so satisfied with our bed buy from these guys as we did not need to front up to a store testing dozens of beds, dealing with staff who may or may not know what they are recommending is actually what you need plus the fact those beds are usually terribly over priced and do not come with the warranty that Sleeping Duck offers.
(With our last bed buy, we had experienced over 10 years of thinking there must be something wrong with us as this was a bed from a so called reputable back dealing establishment with only a 1 year warranty, yet all of those years we were experiencing numb spots, pains in our BACKS! of all things and poor nights of sleep.)
Back to Sleeping Duck, Hubby and I also, after a few days trial, decided to purchase the Bed Base from them as well and it has made my life in particular worth living again because our Neato Botvac, Sadie, actually can clean under the bed due to the slightly higher base, YAYYY No more moving beds!
About time buying a bed is a whole lot easier and less mind bendingly confusing than from stores that claim nonsense of which we all fall for but needn't.
Our personal opinion is we have never had a bed in all of our 50 plus years that is as comfortable as this and would highly recommend to any who are tired of the hard bed search to give Sleeping Duck a go.
What have you got to lose?
Very comfortable - couldn't work out how a bed in a box could work, but very pleasantly surprised at the support and comfort it gives.