The Sleeping duck mattress has been great throughout my pregnancies. I have noticed a difference in the quality of sleep I get compared to my old spring mattress. Supportive and comfortable, I wake up without the stiffness I once had daily.
First attempt ordering the mattress was unsuccessful since the free delivery did not cover my location (Katherine NT). Sleeping Duck followed up and when I explained the issue they looked into it and saw my location missed the cut off by a few dollars - they then expanded their delivery reach! Ordered the firm mattress and it arrived around a week or so later (this is pretty good for the NT). I thought I'd be safe with the firm as any negative review claimed it was too firm and I like a pretty solid bed, but I found it a bit too soft. Gave the feedback to Sleeping Duck and the firm was quickly and easily replaced with 'extra firm'. I love the new mattress. It's mega firm with a soft top layer to cushion my edges. Perfect. Customer service was responsive and friendly every step of the way. Would not hesitate recommending Sleeping Duck to others.
We were sceptical at first of a mattress in a box, but decided to give it a try.
So far it’s been better than a traditional mattress and he fact that my partner and I have two different firmness levels is amazing! Give it a try yourself!
Worth every cent!
My last mattress felt ok but I always had a sore back. I upgraded to a king size and went with sleeping duck. No more back pain. Pretty amazing. I have the firm one in my spare room and the medium for my everynight. Both are fantastic
Great and comfortable mattress. Exceeded my expectations. Completely worth it.
Purchased the medium firmness matress which arrived within 4 days. I was happy, however, a little too soft for my partner. Contacted Sleeping Duck to organise the firm mattress which arrived in 4 days. Partner is very happy with the firmer mattress and i was able to keep the medium. Great service and able to suit both of use. Slightly more expensive than its competitors, however, offered flexibility. No fuss or additional cost until we were happy...great service Sleeping Duck.
My wife and I were looking to get a new mattress as we'd had the old one for a very long time. We went to all the usual bed and mattress shops and were surprised to find that to get a really comfortable mattress, it was looking like costing over $10K! We'd pretty much resigned ourselves to having to pay through the nose for the mattress which, granted, would come down to more like $5K after the various offers. Anyway, while looking for a review for the mattress we'd chosen I happened across many reviews for Sleeping Duck. At first I was sceptical, but I thought, "all these reviews can't be wrong", so we went to a show room in Melbourne and tested the mattress. It was awesome! Equally as good as the $10K+ ones we'd be testing and for a much more reasonable price. Needless to say we bought one!
A few months on now and we are still thrilled with our purchase, we won't be buying mattresses from anywhere else ever again!
Customer service was outstanding as well, really efficient and with a personal touch. We took advantage of swapping one of the sides for firm, and its really worked out for my wife. I can't think of any other company I've dealt with that has customer service to this high standard.
Great work Sleeping Duck, I wish you all every success!
I prefer a soft mattress so was initially concerned a medium would not be soft enough for me, however it is super soft and so comfortable. I'm very happy I chose a Sleeping Duck!
Very comfortable customised mattress in reasonable price! My husband and I need different level firmness and both of us don’t have any problem at all after we swap the cushions. Excellent customer service and follow up.