My husband and I have been happy so far with our mattress the service was excellent ordered one day delivered the next and at the time specified
Very happy with the comfort factor of our new Sleeping Duck mattress. And loved the way it just sprang out of its box fully formed. It is a bit heavy to lift when changing sheets but has handy handles on the sides that help. Still, we are finding it hard to get our fitted sheets (also from Sleeping Duck) properly tucked under to keep them fitted. That said we love our new mattress and would certainly recommend buying one.
Very comfortable. No sagging or hot spots
We did check out the real thing before buying because the internet is a bit remote and untouchable!
Mattress seemed fine to we bought...………....delivered 2 days later!....no complaints
We are very happy with the new mattress. We've recently also bought Sleeping Duck pillows and sheets etc. We're waiting to see how they go in the longer term, but very good too so far.
I think the delivery process could be improved by offering (at an extra cost) some sort of installation service. Get the new mattress inside and opened up, remove the old one too perhaps. Or at least get the old one somewhere out of the house. For say, $100 or whatever. Many of us (me 71) struggle with the weights involved, but these would not be a problem with a couple of younger people. Travelling between installations would obviously take time, but the time spent at each delivery would be only 5/10 minutes. And it could be an "optional extra", so that customers who don't need it wouldn't have to pay. Those of us that do would be happy to pay.
The most comfortable mattress I’ve ever slept on - love my little ducky!
We initially slept on sons sleeping duck and were sold. The communication from the company was prompt and informative. We purchased the slatted base which makes turning the heavy mattress easy ( a pity it doesn't have handles. As we had difficulty getting mattress firmness same as sons (his is on a solid slatted base) sleeping duck sent out another firm mattress. After some experimentation we have the mattress as we wanted. Hubby find he wakes with none of the previous stiffness but I still feel some of the body aches (less than previously) Yes this is a sound product and we are overall happy.