Great service. Very understanding
Very happy with the product and the customer service.
We purchased the Sleeping Duck mattress due to the advertising on TV and a recommendation we received from a Physiotherapist who had purchased one. The delivery was arranged on the day we decided to proceed with the purchase with a date and time that was adhered to. Videos were sent to us so that we knew beforehand what to expect and how to prepare the mattress for installation. Sleeping Duck contacted us throughout the delivery and through the 100 day trial period to get feedback and ensure we were happy. We originally purchased a mattress with one side hard and one side medium. This proved a little bit too hard for both of us, so we swapped inserts for a medium and soft at no additional cost. This was not a problem for Sleeping Duck, and once again the inserts were delivered quickly along with email videos to explain how to change the inserts out. The mattress is fantastic. Both of us are now sleeping so much better on this mattress. The Sleeping Duck company proved to me to be a very reliable and professional company to deal with, and I have no hesitation in recommending a Sleeping Duck mattress to anyone. Vin Thompson
Great mattress.... Better than I expected even though I heard great reviews. It's soft and comfortable but firm and supportive at the same time.
We purchased this mattress as we upgraded to a king bed. Purely based on online research we decided on Sleeping Duck. We were impressed with the benefit of having a guarantee and the ability to alter the mattress should it prove too firm. Thankfully we chose well and are both satisfied with our purchase. I would recommend Sleeping Duck for a great product and excellent service.
Really good mattress. We got the medium and find it provides better support than our old old mattress. Pretty happy overall. Great delivery experience.
It's a great bed and i've recommended it to everyone who listens to me rave about it!
Now sleeping all night
My husband is 115 kg so mattress's would dip, we've had this for about 5 weeks and so far great.
Sleeping Duck has improved my partner and my sleeping experience from poor to great. Our previous mattress was a well known posture and spinal support expensive mattress.
When I required a change to my firmness level the Sleeping Duck staff were extremely helpful and provided a replacement firmness foam quickly and hassle free.