Our old mattress was giving us grief & pain. Purchased a queen size Sleeping Duck & we are back to a comfortable good nights sleep. One of us needed a firmness change & this was promptly sent to us. Customer service is excellent and prompt. Would definitely recommend.
Having never ordered a major item online before we were a little hesitant but Sleeping Duck exceeded all their promises with prompt delivery and excellent after sales service. We started with a medium mattress but found it retained body heat. We were offered to try a firmer mattress which was delivered quickly and seems to have solved the problem. Very happy with our purchase.
Great products should sell themselves but the commitment to a new mattress is no small decision. Agreat and professional selling team is required and that is Sleeping Duck!
I had to change from medium to Firm.
The best ever!! Communication. I have never experienced communication like this in years. It was amazing and that’s how businesses should be run. I was blown away . Thank you
Ps the mattress is fabulous as well ❣️❣️
When we received the Sleeping Duck "in a box" I didn't know what to think apart from I've been ripped off. Amazing when you open the box and the Mattress comes to life my wife and I love the Sleeping Duck thanks again.
I have lower back and shoulder pain and convinced my partner to try the Sleeping Duck half and half. He was very comfortable immediately and although I found it was a considerable improvement from our previous spring mattress I was still having problems when I did roll over and sleep on my side. I contacted the great crew at Sleeping Duck and after first trying the medium mattress they custom designed one for my requirements and now I'm sleeping perfectly. All packages were tracked and I was notified when arrival was due, the guys at Sleeping Duck always followed up to make sure the mattress had arrived and then later to see how I was sleeping. Amazing customer service - I can't recommend them more highly.
Old mattress was well past it's use-by date, over 20 years old. Considered buying a mattress from a retail store, at whatever cost, but decided to take a punt on the Sleeping Duck.
I can't believe the difference it has made. Sleep better and back issues gone. The money back guarantee sold it, but there's no way I'm giving it back :)
My husband and I bought the medium sleeping duck approx. 6-8 weeks ago. My husband quickly became accustomed to our new mattress, his back pain improved as he wasn't waking up each morning stiff and sore. Consequently his sleep improved within a week of sleeping on our sleeping duck mattress. I found the mattress comfortable and supportive but after 3-4 weeks I will waking up with issues of pressure points on my hip and legs. Sleeping duck contacted me and I advised them that I was still struggling with pressure pain and they offered to send me the soft insert to replace the medium insert in the mattress. This was received within 2 days and we inserted this in the mattress. I have found a significant improvement now with my pressure issues and overall quality of sleep. Sleeping duck have continually been in contact with me since purchasing our mattress to enquire about how we find the comfort of the mattress and offering their help. They could not do enough for me once I said I was still experiencing issues and promptly remedied them. We are very happy with our sleeping duck mattress and would highly recommend based on price $, quality and comfort and after sale support.
Great service. Very understanding
So comfortable and supportive. I bought the half/half which is perfect as I like the medium and my partner is heavier and likes a firm bed.